Organise conversations
Keep all your customer chats in one place, with a clear and simple inbox.
Welcome to Business Paddy
Customer conversations. Made simple.
A simpler way to organise chats, follow up with customers, and keep your business moving.
Product preview
Business PaddyInboxCustomersRemindersTemplatesSettings
InboxSearch conversations…
AllWhatsAppInstagramEmailTikTokWebsite
Received24
Answered18
Unanswered6
SMSarah Mitchell 10:24Hi, do you have this in stock?
JCJames Carter 09:41Thanks for your help!
PSPriya Sharma 08:17Can I change my order?
DLDaniel Lee YesterdayWhat are your opening hours?
EWEmma Wilson YesterdayDo you offer gift wrapping?
Sarah Mitchell
Hi, do you have this in stock?
Yes, it's in stock! Would you like me to reserve one for you?
That would be great, thank you!
Type a message…Illustration with fictional data.
Less switching. More connection.
Keep customer details together
See past conversations and important details, so every chat feels personal.
See your response progress
Quickly see what's been received, answered, and still needs attention.
How it works
- 1. Create your workspace. Sign up in minutes with just your business name.
- 2. Answer from one inbox. Read and reply to every conversation in a single familiar view.
- 3. Follow up and track. Claim, assign, resolve and review how each customer was helped.